Terms of service

Below is the same Terms of Service with the list-heavy sections converted into compact paragraphs so Shopify should not create the oversized spacing. I did not materially change the wording.

Terms of Service

Effective Date: August 2, 2026

1. Overview

This website and online store are operated by Wicked Pins LLC. The terms “Wicked Pins,” “we,” “us,” and “our” refer to Wicked Pins LLC.

Our store is hosted by Shopify, which provides the ecommerce platform used to offer our products and services.

By accessing this website, creating an account, or placing an order, you agree to these Terms of Service, our Privacy Policy, Refund Policy, and Shipping Policy. Do not use the website or place an order if you do not agree to these terms.

2. Customer Information and Accounts

You must be at least 18 years old, the age of majority where you live, or otherwise legally able to enter into a binding agreement to place an order.

You agree to provide accurate and complete billing, payment, contact, and shipping information.

You are responsible for maintaining the security of your account information and for activity conducted through your account.

We may refuse service, restrict account access, or cancel an order when reasonably necessary to prevent fraud, payment abuse, unlawful conduct, or violations of these Terms.

3. Products and Collectible Condition

Wicked Pins sells collectible pins and related merchandise. Products may be new, previously owned, vintage, retired, limited edition, limited release, or available only in limited quantities.

We make reasonable efforts to describe products accurately. However, collectible items may have minor scratches, marks, tarnish, discoloration, manufacturing variations or defects, bent or imperfect posts, wear to packaging, cards, pin backs or accessories, and other signs of age, storage, handling, display, or prior ownership.

Known material condition issues will be disclosed when reasonably identifiable. Minor imperfections common to collectible pins may not always be individually noted.

Product photographs are part of the item description. Packaging, backing cards, certificates, pin backs, and accessories are included only when shown or specifically stated.

Colors and appearance may vary because of lighting, photography, screen settings, and device displays.

When multiple substantially similar items are available, the photographs may be representative rather than photographs of the exact item shipped.

Please review the complete listing and contact us before ordering if additional information or photographs are needed.

4. Authenticity and Third-Party Brands

Wicked Pins makes reasonable efforts to accurately identify the merchandise it sells and does not knowingly sell counterfeit items.

Collectible merchandise may come from individual collections, secondary-market sources, retailers, distributors, or other third parties. Unless specifically stated, products have not necessarily been independently authenticated, graded, or verified by the original manufacturer.

Concerns regarding authenticity must be reported promptly with the order number, photographs, and supporting information.

Disney names, characters, artwork, logos, and trademarks are owned by The Walt Disney Company or its affiliates. Other third-party names and trademarks belong to their respective owners.

Wicked Pins is an independent reseller and is not affiliated with, authorized by, endorsed by, or sponsored by The Walt Disney Company or any other third-party brand unless expressly stated.

5. Inventory and Product Availability

Many products are available in limited quantities. Adding an item to your shopping cart does not reserve it unless the website specifically states otherwise.

Inventory errors may occur, particularly when products are offered through multiple sales channels.

We reserve the right to limit purchase quantities, correct inventory errors, discontinue products, reject suspected fraudulent orders, cancel duplicate orders intended to avoid purchase limits, and cancel an order when an item is unavailable.

If we cancel a paid order or item, the amount paid for the canceled item will be refunded to the original payment method.

6. Orders and Cancellations

Submitting an order is an offer to purchase. An automated order confirmation only confirms that we received the order and does not necessarily mean the order has been finally accepted.

We may decline or cancel an order because of product unavailability, pricing or listing errors, suspected fraud or unauthorized payment, incorrect customer information, shipping restrictions, purchase-limit violations, or other circumstances that reasonably prevent fulfillment.

Please review your order carefully before submitting it. Because orders may be processed quickly, we cannot guarantee that cancellation, address-change, item-change, or order-combination requests can be completed.

A requested change or cancellation is not effective unless confirmed by Wicked Pins.

Customers may generally resell products legally purchased from Wicked Pins. However, customers may not use automated purchasing methods, fraud, false identities, or other methods intended to circumvent purchase limits.

7. Prices, Taxes, and Payment

Prices are displayed in U.S. dollars unless otherwise stated.

Prices, discounts, promotions, and availability may change without notice.

Unless expressly stated, product prices do not include shipping, sales tax, customs duties, import taxes, or other governmental charges.

You agree that your payment information is accurate, you are authorized to use the selected payment method, and you will pay all properly disclosed charges connected with the order.

Payments may be processed by Shopify or other third-party providers. Wicked Pins does not control their approval decisions, security procedures, processing times, or independent policies.

8. Pricing and Listing Errors

Product listings may occasionally contain typographical errors, incorrect prices, inaccurate descriptions, incorrect edition information, or inventory mistakes.

We reserve the right to correct errors and cancel affected orders, including after an order confirmation has been sent.

If an order is canceled because of our pricing, listing, or inventory error, the amount paid for the affected item will be refunded to the original payment method.

We are not required to honor an obviously incorrect price that a reasonable person would recognize as an error.

9. Shipping and Delivery

Shipping and delivery dates are estimates unless expressly guaranteed in writing.

We will make reasonable efforts to ship within the processing period stated on the website or order confirmation.

Once an order has been properly transferred to the carrier, delivery timing and routing are primarily controlled by that carrier. We are not responsible for delays caused solely by carrier operations, severe weather, customs, transportation interruptions, government actions, incorrect customer instructions, or other circumstances outside our reasonable control.

This does not eliminate our responsibility for an order that we fail to ship, address incorrectly, package improperly, or fulfill incorrectly.

Customers are responsible for providing a complete and accurate shipping address. Additional shipping costs caused by an incorrect, incomplete, or outdated address may be charged to the customer where permitted.

10. Missing, Damaged, or Incorrect Orders

Inspect your order promptly after delivery.

Contact us within seven calendar days of delivery if you received the wrong item, an item is missing, an item arrived materially damaged, the package arrived empty or visibly compromised, or the item materially differs from its listing.

Include your order number, a description of the problem, and clear photographs of the item, packaging, and shipping label.

Keep the item and all packaging until the matter has been resolved.

Depending on the circumstances and product availability, we may provide a replacement, refund, partial refund, store credit, carrier-claim assistance, or another reasonable resolution.

When tracking shows that a package was delivered but it cannot be located, customers should first check with household members, neighbors, property management, mailrooms, and the carrier.

Wicked Pins is not responsible for theft or loss occurring after a package has been correctly delivered to the address supplied with the order, except where applicable law requires otherwise.

11. Refunds, Returns, and Exchanges

All purchases are governed by our separately posted Refund Policy.

Except for situations covered by that policy or required by law, all sales are final.

We do not accept returns or exchanges based solely on change of mind, buyer’s remorse, accidental purchases, personal preference, a customer’s later decision that the item is no longer wanted, minor condition variations disclosed or visible in the listing, or changes in market or resale value.

Nothing in these Terms limits any legal right that cannot be waived.

12. Website Content and Intellectual Property

The Wicked Pins name, logo, branding, website layout, original photographs, videos, graphics, and written content are owned by or licensed to Wicked Pins and are protected by applicable intellectual-property laws.

Without written permission, you may not reproduce or republish our original photographs, copy substantial portions of our descriptions, use our logo or branding, create the false impression that you are affiliated with Wicked Pins, scrape or systematically extract website content, or commercially exploit our website content.

Third-party trademarks, characters, artwork, and logos remain the property of their respective owners.

13. Customer Reviews and Content

If you submit a review, photograph, comment, suggestion, or other content, you grant Wicked Pins a nonexclusive, worldwide, royalty-free license to use, display, reproduce, publish, reformat, crop, and distribute that content for business and promotional purposes.

We may display customer content using a first name, initials, public username, or anonymous attribution.

We will not knowingly alter a review in a manner that materially changes the customer’s stated opinion.

You represent that you own the submitted content or have permission to provide it and that it does not violate another person’s rights.

We may remove content that is fraudulent, misleading, unlawful, abusive, threatening, defamatory, obscene, irrelevant, or otherwise inappropriate.

14. Third-Party Services and Shopify

Our website may use services provided by Shopify, payment processors, shipping carriers, marketing providers, loyalty providers, analytics services, and other third parties.

Those services may be governed by their own terms and privacy policies.

Sales made through this store are transactions directly between the customer and Wicked Pins. Shopify is not the seller of Wicked Pins products and is not responsible for product descriptions, fulfillment, returns, refunds, or customer-service decisions.

15. Acceptable Use

You may not use the website to violate any law, commit fraud or submit unauthorized payments, infringe intellectual-property or privacy rights, harass or impersonate another person, transmit malicious software, gain unauthorized access to an account or system, interfere with website security or functionality, abuse payment disputes or chargebacks, circumvent purchase limits, or engage in conduct that materially harms Wicked Pins, Shopify, our customers, or our service providers.

We may suspend or terminate access when we reasonably believe these Terms have been violated.

16. Disclaimers and Liability

The website and its services are provided on an “as available” basis. We do not guarantee that the website will always be uninterrupted, error-free, secure, or available.

Collectible products are not sold as investments. Wicked Pins does not guarantee future value, rarity, demand, appreciation, resale price, grading results, or acceptance by a marketplace or authentication service.

To the fullest extent permitted by law, Wicked Pins is not liable for indirect, incidental, special, punitive, or consequential damages, including lost profits, lost resale proceeds, lost business opportunities, or changes in collectible value.

To the fullest extent permitted by law, Wicked Pins’ total liability relating to a product or order will not exceed the amount actually paid for the affected product or order.

These limitations do not apply to fraud, willful misconduct, or liability that cannot legally be limited.

17. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

Subject to applicable consumer-protection laws and rights that cannot legally be waived, disputes shall be brought in the state courts located in Lake County, Florida, or the federal court having jurisdiction over Lake County, Florida.

18. Changes to These Terms

We may update these Terms to reflect changes in our business, services, policies, or legal requirements.

The current version will be posted on this page with an updated effective date.

Changes will not retroactively alter the material terms governing an order that was already accepted unless required by law or agreed to by the customer.

19. Severability and Entire Agreement

If any provision of these Terms is found to be unlawful or unenforceable, it will be limited or removed only to the extent necessary. The remaining provisions will continue in effect.

These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy, and any specific promotion or product terms, constitute the agreement between you and Wicked Pins regarding use of the website and purchases made through it.

20. Contact Information

Questions regarding these Terms should be sent to:

Wicked Pins LLC
PO Box 120244
Clermont, FL 34712
info@wickedpins.com