Shipping policy

Shipping Policy

Effective Date: August 2, 2026

Orders are processed as quickly as possible. Processing times shown on our website are estimates and do not include carrier transit time.

Shipping rates and available delivery methods are displayed at checkout. Tracking information will be emailed after a shipping label is created. Tracking may take time to update after the carrier receives the package.

Customers are responsible for providing a complete and accurate shipping address. Contact us immediately if an address needs to be corrected. We cannot guarantee changes after an order has been processed or shipped.

Delivery dates are estimates unless specifically stated otherwise. Wicked Pins is not responsible for carrier delays caused by weather, transportation disruptions, customs, or other events outside our control.

Wicked Pins may purchase shipping insurance or require signature confirmation based on the value, destination, or circumstances of an order.

Please contact us within seven calendar days of delivery if an item arrived damaged, an item is missing, you received the wrong item, or the item materially differs from its listing.

Include your order number and clear photographs of the item, packaging, and shipping label. Please keep all packaging until the issue is resolved.

If tracking shows a package as delivered but it cannot be located, first check with household members, neighbors, mailrooms, property management, and the carrier. Wicked Pins is not responsible for theft or loss after a package has been correctly delivered to the address provided, except where required by law.

International customers are responsible for customs duties, import taxes, and other charges imposed by their country.

Questions regarding shipping should be sent to:

Wicked Pins LLC
PO Box 120244
Clermont, FL 34712
info@wickedpins.com