Refund policy
Refund Policy
Effective Date: August 2, 2026
All sales are final. Wicked Pins does not accept returns or exchanges for change of mind, accidental purchases, buyer’s remorse, or items that no longer meet the customer’s personal preferences.
Please review all product photographs, descriptions, edition information, pricing, and order details carefully before completing your purchase. Because many of our pins have limited stock, placing an order reserves that item for you and may prevent another customer from purchasing it.
Order Problems
Please contact us within seven calendar days of delivery if you received the wrong item, an item arrived damaged, an item is missing from your shipment, or the item received materially differs from its product description.
Include your order number and clear photographs of the item, shipping packaging, and mailing label. Please retain all packaging until the issue has been resolved.
After reviewing the information provided, Wicked Pins may offer a replacement, store credit, partial refund, or refund, depending on the circumstances and product availability.
This policy does not limit any rights or remedies that cannot legally be excluded.
Questions about an item should be submitted before ordering by emailing info@wickedpins.com. We are happy to provide additional information or photographs when available.